Do you have a question?

Are Rose du Château roses real?

Definitely, yes. All of our roses are real - not artificial. 

How soon can I have my order delivered?

We pride our selves on having the fastest delivery time in Europe, using UPS EXPRESS courier! All orders placed before 1.00 pm, Monday-Friday will be shipped the same day (or at a later date chosen by the Customer). Any orders placed after 1:00 pm or on weekend and public holidays will be processed on the following working day (or at a later date chosen by the Customer). We can not guarantee the delivery date of a particular day but we provide estimated delivery time :

Austria - 2 working days

Belgium - 2 working days

Bulgaria - 4 working days

Croatia - 4 working days

Czech Republic - 2 working days

Denmark - 2 working days

France - 3 working days

Greece - 5 working days

Spain - 4 working days

Netherlands - 3 working days

Ireland - 4 working days

Luxemburg - 2 working days

Germany - 2 working days

Poland - 2 working days

Portugal - 4 working days

Romania - 3 working days

Slovakia - 2 working days

Slovenia - 3 working days

Sweden - 3 working days

Hungary - 2 working days

Great Britain - 3 working days

Italy - 3 working days

Can I track my order?

Of course! We send the order always by UPS WORLDWIDE EXPRESS, which is fully trackable so you can know exactly where your package is. We have a dedicated transport system that in concert guarantees fresh flowers of the highest quality delivered right to your doorstep.

Eternity Roses - How does it work?

Eternity roses are a novelty on the market. These flowers are alive and due to the stabilization process retain their color and shape up to 2 years. They do not require any care. Moreover, it is a great surprise for allergy sufferers - roses are free of allergenic pollen. They are perfectly fitted into places such as boutiques, hotels, restaurants, and medical facilities because they do not require watering and what is more important do not fade. It is, therefore, a very good investment and elegant decoration also.

What are the shipping costs?

Because we have to provide the best and the fastest courier services, shipping costs within the EU are 15 EUR.

How do I place an order?

First, decide on the color and size of the box that is best for you, then choose the color of the roses that you would like to order. After you’ve made your choices simply click ADD TO CART, you can then continue shopping, or click ORDER NOW on the right side of the page to continue with the purchase. Click PLACE AN ORDER and fill out all the necessary information including your method of payment.

Do I have to create an account to order the flowerbox?

If You don't want to have an account, You can place an order without doing it. It is fast and You just need to fill in all necessary shipping data.

How can I pay for the flowers?

You can pay by credit/debit card by PayPal or SOFORT. All transactions are secure (and absolutely safe for our customers).

Can I have the flowers delivered to an address at a particular time?

Definitely! All you need to do is give us the address you want the flowers to be delivered to, and the estimated time – and we’ll do the rest!

How to care for the flowers?

Eternity roses do not require any watering. You do not have to take care of them, just remember not to keep it in the humid place, or in the sun.

GB Shipping
Fresh roses for 2 years
Express delivery
Best quality
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